Account & Orders
Vouchers are moved from your kitty to “Used” when they have been redeemed. If a voucher is refunded, then it depends on whether it is also cancelled by the ...
Mon, 31 Oct, 2022 at 10:05 AM
Currently, Steppr is only for the UK. You may not make use of an account on Steppr if you do not have a UK-registered payment method.
Mon, 31 Oct, 2022 at 10:06 AM
Please check the email address you have given us is correct. You can find this information by tapping the settings cog ⚙️ (top right of most screens) and se...
Mon, 31 Oct, 2022 at 10:07 AM
You will still be able to use the voucher as it is stored in the app kitty. However, you may want to request a refund from the Partner you bought the vo...
Mon, 31 Oct, 2022 at 10:08 AM
To use a different email address, you will need to create a new account on Steppr. Please remember that only one account should be in use per person.
Tue, 6 Dec, 2022 at 6:32 PM
Sometimes with apps that interact across various operating systems with constant updates, there can be errors that cause undesired functionality. For exampl...
Mon, 31 Oct, 2022 at 10:17 AM
Please contact us immediately.
Mon, 31 Oct, 2022 at 10:09 AM