Steppr

In "The kitty" part of your app account, only part of the code is displayed, to help keep it secure. To obtain the whole code, simply tap "Co...

Vouchers are moved from your kitty to “Used” when they have been redeemed. If a voucher is refunded, then it depends on whether it is also cancelled by the ...

Currently, Steppr is only for the UK. You may not make use of an account on Steppr if you do not have a UK-registered payment method.

Please check the email address you have given us is correct. You can find this information by tapping the settings cog ⚙️ (top right of most screens) and se...

You will still be able to use the voucher as it is stored in the app kitty. However, you may want to request a refund from the Partner you bought the vo...

To use a different email address, you will need to create a new account on Steppr. Please remember that only one account should be in use per person.

Sometimes with apps that interact across various operating systems with constant updates, there can be errors that cause undesired functionality. For exampl...

Please contact us immediately.

Seeing the error message "[auth/unknown] Please complete a second factor challenge to finish signing in to this account." when trying to create an...

If you bought a voucher as a gift for someone, but the email never appeared to arrive, there are a few potential causes, including: Inbox misallocation: T...