Refunds & Cancellations
We (Steppr) do not provide refunds for vouchers, since it is Partners who sell them to you. Partners receive your payments directly, so we have no funds to ...
Mon, 31 Oct, 2022 at 10:25 AM
You can choose to keep the voucher, in which case we hope you have a great experience. If you do not want to keep the voucher, you can contact the issui...
Mon, 31 Oct, 2022 at 10:26 AM
Ultimately, when buying a voucher, there is a risk the issuing Partner will discontinue operating as a business. We hope that in the overwhelming majority o...
Mon, 31 Oct, 2022 at 10:26 AM
If you have requested and been given a refund for a voucher, it may still be able to be used unless it has also been cancelled. Please check with the Partne...
Mon, 31 Oct, 2022 at 10:26 AM
If you are aware that a voucher in your kitty has been cancelled but is still displayed, do not attempt to redeem it (although it should already be rendered...
Mon, 31 Oct, 2022 at 10:27 AM