Accounts & Users

How do I sign up?
Request a Partner Account here.  We'll take a look to approve as soon as we can.
Mon, 31 Oct, 2022 at 11:00 AM
What happens when my Partner Account request is accepted?
⏱️ You are guided through our quick setup process, which you can complete by the time you've finished your coffee ☕ The steps include: - Filling in som...
Mon, 8 Apr, 2024 at 1:35 AM
I want to delete my Partner Account
Please let us know if there are issues we may be able to resolve. If you still wish to delete your account, simply let us know and we will do so for you...
Mon, 31 Oct, 2022 at 10:59 AM
Can I add other users to my account?
Yes, easily. You can give different users different permissions.
Mon, 31 Oct, 2022 at 10:59 AM
Where are vouchers and payments stored?
You can access voucher payment references and other monitoring information (including the ability to cancel and refund) from your Partner Account. You c...
Mon, 15 Jan, 2024 at 12:44 PM
We’re not based in the UK. Can we use Steppr’s platform?
We only allow UK businesses to use our platform at the moment. If you’d like to chat about this, please contact us.
Mon, 31 Oct, 2022 at 10:59 AM
We’re having problems signing in, help!
Please check you have entered your details correctly, and verified your account details by clicking the link sent to your email address. You can also re...
Mon, 31 Oct, 2022 at 10:58 AM
How long do I need to join for?
For as long as you want. We do ask that you honour any ongoing Voucher campaigns first before stopping using Steppr, and require you to have adequate me...
Mon, 31 Oct, 2022 at 10:58 AM
Can I create a Partner Account
We currently operate in the UK only and our service is for UK registered businesses.
Mon, 31 Oct, 2022 at 10:58 AM
What is Two Factor Authentication?
We have taken steps to keep your account and payments as secure as we can. For more information on this, please see here. One such action we have taken is t...
Mon, 31 Oct, 2022 at 10:57 AM