Redemption & Expiry

When do the vouchers expire?
The redemption expiry date is shown clearly before you buy a voucher and also afterwards (in your kitty in the app, or your My Vouchers & Account area o...
Wed, 11 Dec, 2024 at 11:12 AM
Why do the vouchers have expiry dates?
Expiry dates on vouchers are important because they encourage you to use (and not waste) them. They also help Partners prevent a build-up of undeclared ...
Mon, 31 Oct, 2022 at 10:25 AM
How do I redeem a voucher?
Simple. Select what you’d like to purchase on the Partner’s website and enter the voucher code at checkout. 
Thu, 16 Nov, 2023 at 4:00 PM
How many times can I use a voucher?
Once. Vouchers are single use.
Mon, 31 Oct, 2022 at 10:24 AM
Can I partially-redeem a voucher?
No. Vouchers are single use and cannot be used towards more than one transaction.
Mon, 31 Oct, 2022 at 10:24 AM
Can I exchange my voucher for cash?
No.
Mon, 31 Oct, 2022 at 10:24 AM
Can I get change for a voucher?
Vouchers usually cannot be used over a basket of items that is worth less than the face value of the voucher, so this should not be an issue. Where this...
Mon, 31 Oct, 2022 at 10:23 AM
My voucher value is greater than my basket but it isn't being accepted
Depending on the business you are redeeming the voucher with, there may be slight differences in how you are allowed to redeem a voucher. These may include ...
Mon, 15 Jan, 2024 at 4:11 PM
Can I exchange my voucher for another voucher?
Currently this is not something Steppr can offer or help with.
Mon, 31 Oct, 2022 at 10:23 AM
Can I use my voucher in store?
Only if specified in the description displayed or referenced prior to you purchasing the voucher. If in doubt, please check with the issuing Partner beforeh...
Wed, 11 Dec, 2024 at 11:14 AM