These are very simple to do from your Partner Account.


You can also enact refunds from your payment processor (Stripe) account, although this may interfere with the accuracy of the information then displayed in your Partner Account.


Similarly, you may be able to enact voucher cancellations from your website builder account, although doing so may interfere with the accuracy of the information displayed in your Partner Account.


We recommend performing refunds and cancellations from your Partner Account.